AGB

Last updated: May 27, 2026

Company: Elegance & Essentials Ltd
Registered Address: 128, City Road, London, EC1V 2NX, UNITED KINGDOM
Company Registration Number: 16607276
Email: support@eleganceandessentials.com
These Terms of Service ("Terms") govern your access to and use of the website eleganceandessentials.com and the purchase of products from Elegance & Essentials Ltd, a company registered in England and Wales. By accessing or placing an order on our site, you agree to be bound by these Terms.


1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer.


2. Accuracy of Information

We strive to ensure that all product descriptions, images, pricing, and availability information on our site are accurate. However, we do not warrant that product descriptions or other content are error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition for a refund in accordance with our Refund Policy.
Colours and finishes may vary slightly due to monitor settings and photography lighting.


3. Pricing and Payment

All prices are listed in GBP (£) and are inclusive of applicable VAT at 20% where required. For customers outside the UK, your bank or payment provider may apply currency conversion fees or international transaction charges.
We reserve the right to change pricing at any time without notice. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of products.
Payment must be received in full before we process your order. We accept major credit cards, PayPal, and other methods as displayed at checkout.


4. Shipping and Delivery

Please refer to our Shipping Policy for full details. We currently ship to the United Kingdom, United States, Canada, Germany, and Spain.
Delivery timeframes are estimates and not guaranteed. We are not liable for delays caused by customs clearance, carrier disruptions, weather events, or other circumstances outside our reasonable control.
Risk of loss and title for items pass to you upon delivery to the carrier.


5. Returns and Refunds

All returns and refunds are governed by our Refund Policy. Please review it carefully before purchasing.


6. Intellectual Property

All content on this site — including text, graphics, logos, images, and software — is the property of Elegance & Essentials Ltd or its content suppliers and is protected by international copyright and trademark laws. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the site without express written permission.


7. Prohibited Uses

You agree not to use the site for any unlawful purpose or to:
  • Interfere with the security features of the site
  • Harvest or collect personal information about other users
  • Upload viruses, malware, or harmful code
  • Engage in fraudulent transactions

8. Limitation of Liability

To the fullest extent permitted by law, Elegance & Essentials Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits or data, arising out of or in connection with your use of the site or purchase of products.
Our total liability to you for any claim arising from your purchase shall not exceed the amount you paid for the specific product giving rise to the claim.


9. Indemnification

You agree to indemnify, defend, and hold harmless Elegance & Essentials Ltd and its directors, officers, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of your breach of these Terms or your violation of any law or third-party rights.


10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
Any dispute arising from these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.


11. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable from the Terms and shall not affect the validity and enforceability of any remaining provisions.


12. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting. It is your responsibility to review these Terms periodically.


13. Contact Information

  • Company: Elegance & Essentials Ltd
  • Registered Address: 128, City Road, London, EC1V 2NX, UNITED KINGDOM
  • Email: support@eleganceandessentials.com
  • Customer Service Hours: Monday–Friday | 9:00 AM – 5:00 PM (GMT)